Giveaways FAQ

How can I preview my giveaway?

If you’re in the process of creating a giveaway and want to see a preview, although we don’t have a “preview” mode specifically, you can simply publish your giveaway when ready.

Once the giveaway is published, you’ll be able to view your giveaway as it will appear to your entrants. Alongside this, you will still be able to make any edits you’d like to your giveaway, including; adding/changing/removing steps, updating your giveaway image, making changes to the title/description/rules and anything else you would have done during the create process of your giveaway.

For more information, read our Create Giveaway documentation.

How do I embed a giveaway on my website?

You can embed a GiveLab giveaway almost anywhere, including WordPress blogs, personal websites and more. Read our Giveaway Installation documentation.

Can I restrict entries to specific locations/countries?

Yes, with GiveLab Business, you’ll have the option to choose which countries you want to make eligible for your giveaway. Anyone not included in the list of countries you define will be unable to enter the giveaway.

Read more on setting this up here.

How do I upload a background image to my giveaway?

You can upload a custom background image to your giveaway to replace the default gradient background we add to your giveaway. This is ideal if you want to showcase your own branding, style your giveaway or perhaps even show extra information about the prizes to be won.

Read our Giveaway Customization documentation.

How do I show a YouTube video on my giveaway?

Alongside showing a Giveaway Image (the promotional image at the top of your giveaway), you can also show a YouTube video. This is great if you have a YouTube video showcasing the potential prizes available, or just want contestants to watch a video of your choosing.

Read more on how to do this here.

How do I show a Twitch or Mixer stream on my giveaway?

Alongside showing a Giveaway Image (the promotional image at the top of your giveaway), you can also show a Twitch or Mixer stream. This allows contestants to watch your live stream whilst entering a giveaway.

Read more on setting this up here.

How do I revoke an entry?

If you’ve received one or more entries from a user you’d like to revoke from your giveaway, you can quickly do so within Manage.

When revoking an entry, it will no longer be a valid entry within the pool of possible entries picked. This means that when it’s time to pick a winner(s) for your giveaway, the revoked entries will not be counted or included during picking.

To revoke an entry, you just need to do the following;

  1. Head to Manage Giveaways
  2. Select the giveaway you’d like to manage
  3. Click “Entries” from the action bar at the top of the page
  4. Find the entry you’d like to revoke, and click the “Revoke” button within the “Actions” column
  5. Once you have revoked the entry, the entry row will turn red in color. The entry has now been revoked from your giveaway.

You can un-revoke an entry at anytime by following the same steps above, but instead toggling “Unrevoke” in the “Actions” column.

How do I edit a giveaway?

Once your giveaway is live, you might need to make adjustments or edits, or perhaps add or remove entry methods. The good news is, you can edit your giveaway at any point until it has ended.

Read more on this here.

How do I delete a giveaway?

You can delete a giveaway on GiveLab assuming no entries have been received. You can read more on this here.