General FAQ

What is GiveLab?

GiveLab is an online tool that allows you to easily create and run giveaways and competitions that grow your social presence, build email lists. and grow your audience. Whether you are a business, a YouTuber/Streamer or run an online store, running a giveaway or competition is an excellent way to promote your brand.

You can get started for Free, and enhance your giveaway potential with our paid plans.

  • You can create an account and get started here
  • View our pricing and compare our plans here
  • Check out some of the giveaways our customers are hosting here (and maybe get lucky in the process!)
What entry methods do you support?

We support an ever growing list of entry methods and integrations, with more to be added. You can see an overview of which entry methods and actions are available on each of our plans here.

For more detailed information and guides for entry methods, you can read our documentation here.

How does the Duplicate Step Limit work?

As detailed on our Pricing page, we implement a Duplicate Step Limit on our Free and Premium plans.

The Duplicate Step Limit is a restriction on how many of the same entry steps you can have in 1 giveaway. For example, if you wanted your giveaway to include 2 “Follow on Twitter” steps for 2 different Twitter profiles, you would need to upgrade to GiveLab Premium or above.

The Duplicate Step Limit applies to each plan as follows:

Free: Up to 1 duplicate step
Premium: Up to 3 duplicate steps
Business: No restriction

Does GiveLab verify entries?

GiveLab validates entries on a number of platforms using the API endpoints available. This helps ensure steps have been completed legitimately, and increases engagement from entrants to the social profiles.

Entry Methods that currently include full validation:

  • Twitter
  • Twitch
  • Tumblr
  • Mixer
  • Discord

Due to API limitations, we are unable to validate entries across all platforms, though we are continuously working to add validation to platforms that provide support. For example, Instagram does not support validation through their API, and is against their ToS. For steps we cannot validate through an API, we instead use other techniques to detect valid and invalid entries to the best of our ability.