Making contact with the winners of your giveaway is usually the last step in completing your giveaway. Depending on whether you are giving away a physical or digital prize, you will usually need to get contact/address details from the winner.
We have made this process a little easier for you by showing you relevant information about the user – for example social media profiles, alongside providing their email address and offering GiveLab Messenger.
Please note: GiveLab does not automatically contact a winner on your behalf.
Social Media Profiles & Email Address
When you have picked a winner, you will see basic information about the entrant, including their first/last name, username (if provided), social media profiles (if they linked any) and contact options.
Under the Who column, you will see a list of social media icons which will direct you to any profiles they have linked to GiveLab. Entrants typically link a social media profile when completing entry steps that require validation, for example Twitter, Twitch.tv etc.
Under the Actions column, you will see a “Contact” option which will open a modal showing 2 options – Message on GiveLab and Send Email. To get the email address of the winner, simply click “Send Email”.
We provide a basic messaging system on GiveLab to make the contact process a little easier. Instead of manually emailing winners, you can instead send them a message and we’ll email them on your behalf.
Under the Actions column, you will see a “Contact” option which will open a modal showing 2 options – Message on GiveLab and Send Email. To message the user, click “Message on GiveLab” and you will be taken to a compose message page.
Simply compose your message and click “Send” – when the winner replies, you’ll be notified by email of their reply.